RC Digital Collaboration expert

If you’re in IT field for a while, and want to grow in your career, this is your opportunity! Apply here for this opened position.

You will be part of the global Digital Collaboration team being responsible for implementing and maintaining the company's Microsoft 365 infrastructure. You are supporting our business users worldwide and you will be part of international service and project teams to continuously improve our service quality. 

Ideal candidate:

• Degree in computer science or a related field and relevant work experience in Microsoft 365 engineering;
• Fluent/advanced English language to communicate and collaborate in an international environment;
• Experience as a Microsoft 365 engineer or similar role, with a background in supporting and troubleshooting Microsoft 365 services;
• Knowledge of Microsoft 365 services, including Exchange Online, SharePoint Online, Microsoft Teams, OneDrive for Business and related technologies;
• Understanding service management processes based on ITIL standards;
• Problem-solving skills and the ability to contribute to the resolution of technical issues;
• Profound communication skills to effectively collaborate and interact with individuals across various technical skill levels;
• Documentation skills to provide clear explanations of technical information and project updates.

job main tasks:

• Collaborate with stakeholders, business analysts, and international IT teams to gather requirements and contribute to strategic plans for Microsoft 365 deployment and optimization;
• Provide technical expertise in Microsoft 365 services, including Exchange Online, SharePoint Online, Microsoft Teams, OneDrive for Business and related technologies to support escalated issues and incidents;
• Assist in the configuration and customization of Microsoft 365 services, leveraging tools such as PowerShell and Microsoft 365 admin center;
• Collaborate with the international service team to define and enforce governance policies and procedures for Microsoft 365 services, ensuring data protection, information lifecycle management and compliance;
• Monitor, troubleshoot, and contribute to the resolution of performance, availability, and connectivity issues in Microsoft 365 services;
• Stay updated with the latest Microsoft 365 features, updates, and best practices, evaluating their potential impact on the organization's productivity and collaboration strategy. Provide recommendations for technology adoption and enhancements.

how to apply:

For more information or to apply for this job, please send us your resume to the following email address: recruiting@stihl.ro